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President's Letter

 

In June's newsletter we shared statistics and discussed applicant traffic trends.  A few months have passed since then, so this month we are providing an update on this topic. 

We have been pleased to observe recent improvement in year-over-year applicant traffic volume.
Our goal is to provide useful information that will help you understand key trends, and use this data to help you manage and optimize your business.  

As always, your feedback and questions are welcome.

Sincerely,
Mike Lapsley, CEO
RentGrow, Inc. 

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October 2009 Issue

 

RentGrow "In the Know"

Increase in Applicant Traffic Should Continue Through 2009

For apartment operators, jobs equal tenants.  A year ago at this time, we were entering a period of great uncertainty, and renters seemed to have disappeared from the market.  With monthly traffic at apartment communities off by as much as 20% early in 2009, thousands of extra units were left unoccupied.  Approximately, 3.4 million jobs were shed in the first 6 months of 2009, with almost 750,000 being cut in January alone.  

 

From 2008 to 2009 RentGrow's client base saw a decline in application processing of -13.5% in Q1 and -12.1% in Q2.  

 

Starting in July 2009, things began to get a little better on the employment front.  While jobs were still being lost, the rate at which this was happening began to slow considerably.  In turn, for Q3 of 2009, RentGrow's client base saw a much smaller decline in application processing compared to 2008, at only -3.3%.


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Looking Ahead
As we project out through the end of 2009 and into early 2010, things are looking up in terms of applicant traffic.  Based on our modeling, and shown in the chart above, we are anticipating an increase in traffic of around 6.5% for Q4 of 2009 compared to the same quarter a year ago.  While we won't be back to pre-2008 levels any time soon, the next few months look a lot brighter than the last few.


What does this mean for our clients?

Most indicators suggest that applicant traffic rates are improving, but don't expect big numbers of new applicants to reappear overnight.  First of all, although the relative year-over-year traffic statistics are trending upward, we still expect the typical seasonal patterns to occur, including reduced traffic in the autumn and winter months.  In addition, it took several years for this economic cycle to fully decline, and it may take several more to improve.  That being said, the data provides a reason to be optimistic: if, like most of the multifamily industry, you have been experiencing significantly reduced year-over-year applicant traffic, you may have already hit rock bottom several months ago. 

Conclusion
We've all learned a lot over these past few challenging months.  Many companies took advantage of the "down time" to get back to the basics and focused on improving operational efficiencies.  As things improve, let's not forget perhaps the most important lesson we've learned: each prospective resident you see is more valuable than ever before.  It's likely that you will have more applicant traffic to help fill your units in 2010 than you did in 2009 - make the most of each of these opportunities. 
 
©2009, RentGrow, Inc., Resident Screening Experts. For permission to reprint this article or to sign up to receive "In the Know," send an email to newsletter@rentgrow.com.  

If you have additional questions about other aspects of your resident screening strategy you can contact RentGrow at 1-800-RENTGROW (1-800-736-8476) or visit our website at http://www.rentgrow.com.

RentGrow, Inc  *   307 Waverley Oaks Rd, Suite 301  *  Waltham, MA  02452  *  800.736.8476

 

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