First, please review these four questions:

1. Had you applied for an apartment at any other location on/around the inquiry date?
2. Had you signed as a Co-signor/Guarantor for anyone else's application on the inquiry date?
3. Was your lease up for renewal on/around the inquiry date?
4. Did you apply for employment on/around the inquiry date?

**If you answered Yes to any of the above questions, that is most likely the reason RentGrow pulled your Credit Bureau Report.  Ask the property/company that you applied to if they use RentGrow's services.

**If you answered No to all of the above questions, this may mean that your personal identifying information was fraudulently used by a person applying for residency at an apartment community that uses our services.  Such an entry may also mean that the credit bureaus or the apartment community have made a typographical or other error resulting in the entry on your credit report. RentGrow will work with you to get this matter cleared up in a timely manner.  Please click the below link for an Inquiry Dispute Form (which includes directions on how to file your dispute).

• Click here for an Inquiry Dispute Form

We also recommend, if fraud is suspected, that you ask each bureau to place a fraud alert on your credit report(s) so that you and others can become quickly aware of further attempted use of one's credit data.

Here are toll-free telephone numbers to report issues of potential fraud to the Bureaus:

• TransUnion 800.680.7289
• Equifax 800.525.6285
• Experian 888.397.3742